The live simulation

The scheduler generates customer demand throughout the day, roughly 100 orders per day: few at night, more from the morning on and most in the evening. Sunday is the busiest day, Saturday the quietest, and every day varies a little. Due orders are checked for release every minute. Purchasing runs on weekdays at 10:00.

The crew starts new work Monday to Friday from 06:00 until 22:00. Outside the shift, workers can finish work they already hold but do not start new tasks. The virtual carrier pickup begins from 17:00 during the crew shift. These timings explain why orders can arrive while the Warehouse appears quiet.

Wren Gatewood and Hollis Dockerill receive deliveries, each continuing a delivery they started and leaving other started deliveries to their receiver. Bram Ironside replenishes and puts away, Lark Swiftwell and Godfrey Merrow claim pick lists, Mabel Tapsworth packs, and Tobin Haulwright loads pickups. They use the same application actions as a person working with the handheld.

The forklift driver prioritises replenishment because picks are waiting for it, then takes the oldest putaway task it can do. Work takes time: crew members have a busy-until time between steps. A queue does not disappear immediately just because a worker is on shift.

On the Staff page a crew member shows Working while a step is under way and Coffee break when the shift is running but there is nothing to do. A quiet crew usually means no order is released yet and no delivery is waiting. Now and then a picker finds a few pieces missing on a nearly empty pallet and reports a shortfall.

The virtual control room reviews open shortfalls untouched for at least 15 minutes during its shift. It corrects the pallet and attempts to replace missing quantities from other pallets; if there is not enough free stock, it shortens the line.

Pickers park finished trolleys at free packing stations or in the buffer. The packer leaves buffer trolleys to move up, packs orders at stations, and takes a station’s closed units to an outbound gate when its roll container is at least 80% full, a shipping pallet is waiting, or it is between 16:30 and 17:00. A smaller container after the truck has left can therefore wait for the next pickup.

The supplier advances due purchase orders, announces pallets, and can introduce delivery differences. The carrier advances shipments and delivery events after pickup. Receiving and delivery are therefore separate from creating a purchase order or booking a label.

The simulation includes discrepancies so clarification and correction workflows have real work to do. Do not assume the announced quantity, recorded pallet quantity, or planned delivery is guaranteed to match the later physical outcome.

Use Staff to see the crew’s roles and activity, and the WMS queues to see what is waiting. For an active tour, claim available handheld work; the crew takes unclaimed work, allowing you to work alongside it.

For a quiet-day tour, follow existing pallet histories, finished pick lists, closed pickups, and carrier events. You can learn the complete workflow without waiting for a new order to travel through every stage.